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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer established in 1996. With over 20 years of development, we now operate three factories with nearly 860 employees and a 100,000 square meter production area.
Why should we choose your pet products?
We are a reliable and professional partner dedicated to win-win cooperation. We offer factory-direct pricing, a massive range of over 8,000 items, and a dedicated R&D team that launches 80 new products every month.
What is the sample lead time and payment process?
Sample time is typically 3-10 days after confirmation. We accept T/T (30% deposit, balance after order completion), L/C, PayPal, and Western Union.
What OEM/ODM services do you provide?
We offer full customization, including product design by our 50-person design team, free package design, and free logo/leather design. Sample costs are 100% returned after a bulk order is placed.
Do you provide support for online sellers?
Yes, we provide free high-definition pictures for your online shop and keep you updated with the latest trends in pet products every month.
What is your production capacity and quality control?
Our capacity is 5,000 PCS per week. We have a dedicated team of over 15 quality control staff to ensure every product meets our high standards before shipping.
Seaoriva Medical
