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Frequently Asked Questions
Q: Are you a manufacturer or a trading company?
Answer: We are a professional manufacturer of medical equipment and wheelchairs, supported by a professional foreign trade service team.
Q: What are your payment terms?
Answer: Our process includes: Quotation → PI → Compliance with PI → 30% deposit arrangement → Production → QC inspection with photos → Balance payment → Transportation.
Q: What is your delivery time?
Answer: Usually, it takes 30 to 35 days after receiving the advance payment. The specific delivery time depends on the items and the quantity of your order.
Q: Do you test all your goods before delivery?
Answer: Yes, we conduct 100% testing on all products before delivery to ensure quality.
Q: Can you produce based on the sample?
Answer: Yes, we can produce based on your samples or technical drawings. We have the capability to build molds and fixtures as required.
Q: What certifications do your products hold?
Answer: Our production processes and products are certified with ISO 9001:2015, ISO 13485:2016, CE, and UKCA standards.
Seaoriva Medical
